Privacy Policy

Sargent's Detail

Effective Date: November 7, 2026
Website: https://www.sargentsdetail.com/

​

1. Introduction

Sargent's Detail ("we," "us," or "our") respects the privacy of customers, website visitors, and individuals who communicate with our business.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in connection with our website, automotive detailing services, customer inquiries, and business operations.

Sargent's Detail is based in Aurora, Colorado, and provides services locally and, by arrangement, nationwide.

By using our website or contacting us, you acknowledge the practices described in this Privacy Policy. Where required by law, we will obtain your consent before collecting or using personal information for specific purposes.

​

2. Information We Collect

Depending on how you interact with Sargent's Detail, we may collect the following information:

Personal and Contact Information

• Name

• Email address

• Telephone number

• Service address or ZIP code

• Preferred contact method

Vehicle and Service Information

• Vehicle year, make, and model

• Vehicle condition and service history

• Requested detailing or automotive services

• Photographs submitted for estimates

• Appointment preferences

• Customer instructions and service-related communications

Transaction Information

• Estimates and invoices

• Payment status and transaction records

• Services purchased

• Appointment and service history

Payments may be processed through third-party providers. We do not intentionally collect or store complete payment card numbers through our general website inquiry forms.

Website and Technical Information

Depending on the technologies enabled on our website, information collected automatically may include:

• IP address

• Browser and device information

• Pages visited and interactions with the website

• Referring websites

• Approximate geographic location derived from IP address

• Cookies and similar technologies

​

3. How We Use Personal Information

Sargent's Detail uses personal information for legitimate business purposes, including:

• Responding to inquiries and quote requests

• Evaluating vehicle conditions and service requirements

• Preparing personalized estimates

• Scheduling and confirming appointments

• Providing automotive detailing and related services

• Processing payments and maintaining transaction records

• Communicating service updates

• Addressing customer questions or concerns

• Improving website functionality and customer experience

• Maintaining business records and meeting legal obligations

• Preventing fraud, misuse, and unauthorized activity

Where permitted by law and with any required consent, we may also use contact information for promotional communications.

We do not sell customer contact information to third-party data brokers.

​

4. Website Hosting and Third-Party Services

Our website is operated using Wix, which may process certain visitor information to provide website hosting, security, forms, and related functionality.

Depending on the services enabled, we may also use third-party providers for:

• Website analytics

• Search performance monitoring

• Advertising and conversion measurement

• Customer communications

• Payment processing

• Appointment coordination

• Customer review displays

• Spam prevention and website security

These providers may process information under their own privacy policies and contractual obligations.

Examples of potentially applicable services include Wix, Google Analytics, Google Search Console, Google Business Profile, and Google Ads.

The use of any particular service depends on which tools are actually enabled on our website.

​

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functionality, security, analytics, and user experience.

Cookies may be used to:

• Maintain website functionality

• Remember visitor preferences

• Analyze website traffic

• Measure advertising effectiveness

• Identify technical issues

Where legally required, visitors will be provided with appropriate information and choices regarding nonessential cookies and tracking technologies.

Visitors may also manage certain cookies through their browser settings.

Disabling cookies may affect some website features.

​

6. Google Services and Advertising

Sargent's Detail may use Google services to manage its online presence, understand website performance, and communicate with prospective customers.

Depending on the tools enabled, Google may process information related to website visits, search interactions, advertising activity, and customer reviews.

If Google Analytics or advertising technologies are used, we will provide applicable disclosures and consent controls as required by law and Google's relevant policies.

Visitors can learn more about Google's privacy practices at:

https://policies.google.com/privacy

​

7. Customer Communications

Customers may contact Sargent's Detail through website forms, telephone, email, or other communication channels.

Information submitted through these channels may be used to respond to requests, prepare estimates, confirm appointments, and provide service-related updates.

Submitting an inquiry does not automatically enroll a customer in promotional email or text message marketing.

Where required, promotional communications will be sent only with appropriate consent.

Recipients of marketing communications may opt out using the instructions provided in the message or by contacting us directly.

Consent to receive promotional communications is not a condition of purchasing services.

​

8. SMS and Mobile Information

If Sargent's Detail uses SMS messaging, phone numbers may be used for appointment coordination, estimate follow-ups, service updates, or other communications authorized by the customer.

Mobile phone numbers and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers solely as necessary to deliver authorized communications or operate our messaging systems.

Customers may opt out of applicable automated SMS communications by replying STOP, where supported, or contacting Sargent's Detail.

Message and data rates may apply.

​

9. Vehicle Photography and Media

Sargent's Detail may photograph vehicles for service documentation, condition assessment, quality assurance, or customer-approved promotional purposes.

Vehicle photographs may contain identifying information, including license plates, personal belongings, or location details.

We will take reasonable steps to avoid unnecessarily disclosing identifiable customer information in public marketing materials.

Customers may request that their vehicle not be used in promotional content.

We will obtain appropriate permission where required before publishing identifiable customer information or using images in circumstances requiring consent.

​

10. Sharing of Personal Information

Sargent's Detail may disclose personal information when reasonably necessary to:

• Provide requested services

• Coordinate appointments

• Process payments

• Operate and secure the website

• Communicate with customers

• Coordinate services through independent specialists

• Comply with legal obligations

• Protect customers, our business, or others from fraud or harm

For services coordinated through third-party specialists, we may share relevant vehicle and contact information when necessary to arrange the requested work.

We do not sell customer personal information to third-party data brokers.

Any sharing for advertising, analytics, or other purposes will be subject to applicable privacy laws and disclosures.

​

11. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no website, electronic communication, or data storage system can be guaranteed completely secure.

Customers should avoid submitting sensitive financial information, passwords, or unnecessary personal identifiers through general inquiry forms.

​

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

When information is no longer reasonably necessary, we will delete, anonymize, or otherwise securely dispose of it where feasible and legally appropriate.

​

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we maintain

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent for certain processing activities

• Opt out of promotional communications

• Exercise additional privacy rights provided by applicable law

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy-related request, please contact Sargent's Detail using the information provided below.

We will review and respond to requests as required by applicable law.

​

14. Children's Privacy

Our website and services are intended for individuals seeking automotive services and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

​

15. External Websites and Links

Our website may contain links to third-party websites, including Google, social media platforms, payment providers, and independent service specialists.

Sargent's Detail is not responsible for the privacy practices of independently operated third-party websites.

Visitors are encouraged to review the privacy policies of those services.

​

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website functionality, data practices, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

Where required by law, we will provide additional notice or obtain consent for material changes.

​

17. Contact Information

For questions about this Privacy Policy, personal information, or privacy-related requests, contact:

Sargent's Detail
Aurora, Colorado
Website: https://www.sargentsdetail.com/
Contact: https://www.sargentsdetail.com/contact

​

Business Operations: By Appointment Only

​

This Privacy Policy describes Sargent's Detail's intended information-handling practices and should be maintained to accurately reflect the technologies and processes used by the business.